Frequently asked questions about Pepprio

Four fixed-price plans: Plat du Jour €39/month, Menu Découverte €59/month, Menu Gourmand €89/month and Menu Prestige €119/month. No commission on your revenue.

No. The only variable fee is for refund disputes: 10% of the amount recovered, minimum €20 and capped at €300 per case, nothing if nothing is recovered.

No. The subscription is monthly or annual, renewed automatically, and can be cancelled from your account; cancellation takes effect at the end of the current period.

Yes: two months are free, which means €390, €590, €890 or €1,190 a year depending on the plan.

Plat du Jour is enough to receive orders and be alerted if the restaurant goes offline. Menu Découverte adds automatic acceptance and printing, pricing, promotions, reviews, ads, goals and the AI assistant. Menu Gourmand adds menus, kitchen displays and VAT. Menu Prestige adds the managed service.

About 30 minutes between creating the account and the first order, with a guided assistant: restaurant details, platform connection, first menu, print test.

A tablet and a ticket printer are enough for orders. Everything else (prices, reviews, goals, reports) can be viewed from a phone or a computer.

Support answers in French by chat or email. The AI assistant answers at any hour, and you can ask to be called back by a member of the team.

Yes. Your platforms are connected to Pepprio while your current tool keeps running, then you switch over when you choose.

Yes. During your opening hours Pepprio checks six times an hour that you are online on each platform, alerts you on your phone with the cause and puts you back online with one button. It is included in every plan.

Yes. Refunds are listed with their deadline (about 30 days on Uber Eats, 7 days on Deliveroo), the case is prepared with the ticket and timestamps, and you send it in one click.

Yes, if you allow it. Pepprio compares your dishes with those in your area, recommends a price and applies it within the limits you set, or after your approval.

Pepprio measures each offer before and after, at lunch and dinner, deducts the discount and the commission, then tells you whether to keep it or stop it.

Yes. Prices, offers, ratings and menu additions of restaurants in your area are recorded several times a day, with dated alerts and your rank in the category.

It drafts a reply for every platform and Google review. You check it, or it goes out by itself for positive reviews; reviews of 3 stars or fewer always wait for your approval.

Pepprio works out the cost per order brought in and compares your weeks with and without ads, then recommends stopping, continuing or increasing.

Yes: revenue, orders, average basket and rating, per week or per month. Tracking is automatic and a recap arrives every Monday.

Pepprio adds up offers, ads and commission for each platform and works out what is left per order.

It answers your questions with your data, by chat in the app or by phone, prepares an offer or a price change and applies it once you agree. A human calls you back if you ask.

Yes. Pepprio generates videos of your restaurant, ready to post on your social media.

Yes, with your own white-label ordering site: payment lands in your Stripe account and the customer list is yours.